CCCS Website Support Services
This webpage offers comprehensive support for your success, including tutoring, financial aid assistance, mental health support, and accessibility accommodations.
Table of Contents
On This Page:
Academic Support
Struggling with an assignment or need help understanding a concept? Don’t hesitate to ask questions—we’re here to help!
If you’re unsure where to start, email studentsuccess@cccs.edu for guidance.
Tutoring
Free math, writing, and subject-specific tutoring (e.g., business, sciences, history) is available online at How to Access MyOnlineTutoring
Access My Tutorvia D2L under the Resources tab for up to 5 hours of online tutoring per week. In-person tutoring options may also be available through your home college.
Library and Research Support
Librarians can assist with research. You can also utilize the CCCS Online Library.
Visit your college’s student services page for workshops on study skills, time management, and more!
Financial Aid Support
Your financial aid can apply to online courses through Colorado Online. As long as you qualify for financial aid at your college and your online course is part of your degree program, no separate application is needed.
Be sure to complete the FAFSA or CASFA and regularly check your financial aid status through your home college.
Mental Health Support
Balancing life and school can be challenging. Your home college has resources to help you manage a wide range of personal challenges, offering early intervention and support for your well-being.
Emergency Mental Health Support
- Colorado Crisis Services
24/7 support with counselors and professionals via phone, chat, text, or walk-in crisis centers. Call 844-493-8255.
- National Suicide Prevention Lifeline
Dial 988 for free, confidential crisis support available 24/7.
Tech Support
Our 24/7 help desk is available to support you with issues like password recovery or access problems.
- Chat: 24/7 Help Desk Chat Link
- Phone: 888-800-9198
- Create a help ticket
Device Requirements
To succeed in online courses, it’s essential to have a device that meets the basic system requirements for Colorado Online (D2L).
If your device doesn’t meet the system requirements for Colorado Online (D2L), check with your home college about laptop loan programs, or consider public library programs in your area.
Video Assignment Tutorials
If you need to create videos for class assignments, here are some resources to help you with YuJa.
Accessibility Accommodations
If you need accessibility accommodations as an online learner, it’s important to begin the process early. Contact your home college to request accommodations as soon as you enroll, as it may take time to determine how best to support your needs.
Alternative Course Materials
For course materials in alternative formats, Colorado Online uses Panorama, a tool that can convert materials for accessibility.
For questions, visit your home college’s student services page to find the appropriate contact for accessibility accommodations.
Complaints and Grievances
If you have a concern regarding an online instructor, your first step should be to contact the instructor directly.
If the issue remains unresolved, or if your concern involves harassment, discrimination, or bias, contact the Online Success Liaisons at studentsuccess@cccs.edu. They can guide you through the complaint process and help you file a grievance if necessary.
If you’re unsure whether your concern qualifies as a grievance, reach out to the liaisons for further assistance.